Inbound Call Centre Services - Converso

As communication technology continues to evolve there is one fact that will never change. People will always need to speak to people. Companies now recognise that outsourcing their inbound call handling can be easier than having an in-house inbound call centre whilst also offering greater flexibility and cost savings.

Here at Converso's inbound call centre we can offer you measurable customer contact 24 hours daily and ensure all enquiries are serviced by trained intelligent teleservice specialists. This frees you to concentrate on your core business.

Our Inbound Call Centre Services include

Media Response (DRTV, Radio , Press , Direct Mail)
Customer Helplines
Customer Information and Support Lines
Telephone Order Lines
Dealer and Branch Look Up
Donation Lines
Internet Response
e-commerce
Fulfilment
Disaster Recovery