Telemarketing Services

Companies are spending more of their budget on telemarketing than any other form of Direct Marketing. Why? Because telemarketing works harder. It now accounts for more than a quarter of total spending, continuing to outstrip Direct Mail for the third year running.

Consumer research confirms that despite the increase in electronic interactions, there continues to be a significant role for the more personal contact medium:- The Telephone. It is clear how telephone response options have become, and remain, ubiquitous.

We are at the forefront of this exciting medium and our telemarketing services software reflects the convergence between telephone and electronic media. We can handle your Inbound calls and produce extraordinary results when Outbound calling. Our state of the art contact centre allows us to deliver and implement profitable customer contact strategies for our clients however large or small.

We have separated our Inbound and Outbound sectors (we believe the functions involve very different skill sets) so that you receive fully customised services from our specialist telemarketing teams acting as your staff.

Outbound Call Centre Services

Without doubt the telephone is the most cost effective means of precisely targeting your prospects. Its pro-active, interactive, fast, widely available, easy to use and delivers high conversion rates.

Our outbound call centre telephone executives are part of a close knit team of well trained and experienced professionals. It's their task to help increase your sales, test new markets, follow up mailings, clean your database, build relationships and ultimately boost your business.

Converso outbound call centre like to talk your language. We are experts at making outbound calls on your behalf and helping you achieve profitable and long term relationships with your customers. Before commencing any work, intensive preparation and planning is undertaken in consultation with you the customer. We will then implement a strategy that parallels your requirements and sets in place a tangible tool to measure success.

With years of Direct Marketing and outbound calling experience behind us our philosophy is to test, test and test again. Getting it right is important to us. Our success is judged by our results.

Our Outbound call centre services include

Direct Sales
Sales Lead Follow Up
Lead Generation
Appointment Setting
Information Gathering
List Cleaning, Conditioning & Mining
Event Building
Market Research
Seminar & Conference Booking
e-commerce
Welcome Calls
All Aspects of CRM

"Talk To The People Whose Business Is Talking To People"